As we know, WhatsApp Business is free to use service from Facebook for small businesses. But now the company has announced that some of its services will no longer be free. It supports you to connect with your customers and get knowledge of market products, and seamlessly answer customers’ questions while talking to them.
While the specific services WhatsApp Business will charge you for were not disclosed, the company said in its recent blog post that the decision was made to.
“Continue building a business of their own as the company plans to provide and expand free end-to-end encrypted text, video, and voice calling for more than two billion people.”
According to the report, the reporter said that the global pandemic has left businesses looking for effective and quick ways to service their customers and make sales.
WhatsApp became a simple and suitable solution for businesses during this time. According to the company, more than 175 million people message a WhatsApp Business account every day.
Practice patterns showed that people favored messaging businesses to get the help they were more likely to make buying when they could.
In the last, the company says that will improve the shopping feature and the app will get support from Facebook Hosting Services. There will be some new charges for Business Sales, but the exact details were not disclosed.