Micro-blogging application Twitter stated that it would respond to all appeals about the suspension and reactivation of accounts within three days.
Since announcing our new criteria for suspension appeals, we’ve been working on reducing the time it takes to review an appeal and make a reinstatement decision. Our team is now handling most appeals within 3 days.
A small percentage of appeals (<5%) are delayed as they require…
— Twitter Safety (@TwitterSafety) February 22, 2023
In a tweet on Wednesday, Twitter Safety said: “Since announcing our new criteria for suspension appeals, we’ve been working on reducing the time it takes to review an appeal and make a reinstatement decision.”
To Review Suspension Appeal
Twitter Safety said in the tweet that their team is currently handling the majority of appeals in 3 days.
However, according to the tweet “A small percentage of appeals (<5%) are delayed as they require a more in-depth review. This is particularly true when there were multiple accounts established or when the suspension happened more than a few years ago.”
They also stated that appeals take longer to process, especially when many accounts are set up if the suspension occurred more than a few years ago.
Twitter Safety added: “We will respond to all appeals we’ve received and appreciate your patience if you have not yet heard back from us.”
Paid Two Factor Authentication
Twitter said on Friday that only premium users will be able to use text texts as a second factor of authentication (2FA) to protect their accounts.
After March 20, “only Twitter Blue subscribers will be able to use text messages as their two-factor authentication method,” the company tweeted.
Two-factor authentication, designed to increase account security, necessitates the usage of a second authentication method in addition to a password by the account holder.
Twitter supports 2FA with a security key, an authentication app, and text messages.
To read our blog on “Crypto Greenpeace’s art: meme on Twitter,” click here.
