The Pakistan Banks Association (PBA) has expressed serious reservations about the government’s new e-commerce tax regime. According to the PBA, key aspects of the proposal lack clarity, making implementation difficult. The Finance Bill 2025 introduces a tax framework for digital transactions, but banks argue that without clear guidelines, the system may prove unworkable, leading to widespread compliance issues.
New Tax Framework for Digital Transactions
The Finance Bill 2025 proposes a final tax of 0.25% to 2% on gross receipts from digitally ordered goods and services. It requires online sellers to register with the Federal Board of Revenue (FBR). Additionally, intermediaries like payment processors, e-commerce platforms, and courier services face new compliance obligations. However, the PBA warns that ambiguities in the policy could hinder its execution.
Ambiguity in Tax Rates and Applicability
A major concern raised by the PBA is the unclear tax rate structure. The bill does not specify which rate (0.25%, 1%, or 2%) applies to different sellers or platforms. This lack of clarity could lead to inconsistent enforcement. Furthermore, the term “digitally ordered” transactions lacks a precise definition, creating confusion for hybrid models like WhatsApp or phone-based orders.
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Unclear Role of Payment Intermediaries
The PBA has questioned the undefined responsibilities of payment intermediaries. It remains uncertain whether banks, digital wallets, and fintech firms will be classified as intermediaries. The association argues that expecting these entities to enforce compliance without clear directives is impractical. Without proper guidelines, payment processors may struggle to fulfill their obligations under the new tax regime.
Challenges for Courier Companies
Courier companies could face operational difficulties under the proposed rules. The PBA highlighted the lack of automated systems to track taxable transactions. Without integration with point-of-sale or inventory software, compliance may become burdensome. The association warns that manual enforcement could lead to errors, increasing the risk of non-compliance.
Lack of Implementation Timeline
Another critical issue is the absence of a transition period or rollout timeline. The PBA suggests that an abrupt implementation could overwhelm businesses and intermediaries. A phased approach would allow stakeholders to adapt, but the current proposal does not account for this need. Without a structured timeline, compliance failures may become widespread.
Risk of Confusion Over Compliance
The PBA argues that the new tax regime may create more confusion than compliance. Without detailed rules, digital infrastructure, and coordination among platforms, enforcement will be challenging. The association urges the government to provide comprehensive guidelines before implementation. Otherwise, the policy risks disrupting Pakistan’s growing e-commerce sector rather than regulating it effectively.
Call for Detailed Guidelines
To ensure smooth implementation, the PBA recommends issuing clear directives on tax rates, intermediary roles, and compliance procedures. A well-defined framework would help businesses and financial institutions adhere to the new rules. The association also emphasizes the need for stakeholder consultations to address practical challenges before finalizing the policy.
Potential Impact on E-Commerce Growth
If unresolved, these issues could stifle e-commerce growth in Pakistan. Unclear tax obligations may discourage digital transactions, affecting businesses and consumers alike. The PBA warns that an unworkable tax system could lead to reduced digital adoption, undermining the government’s revenue goals. A balanced approach is necessary to foster compliance without hindering economic activity.
Conclusion: Need for Revisions Before Rollout
The PBA’s concerns highlight significant gaps in the proposed e-commerce tax regime. Without clearer definitions, automated systems, and a structured timeline, implementation will be fraught with challenges. The government must address these issues to ensure a fair and feasible tax system. Otherwise, the policy risks creating administrative chaos rather than enhancing tax compliance in the digital economy.













