The Federal Investigation Agency has taken a thoughtful step to ease the journey of international travelers. Pre-departure facilitation desks have been launched at all FIA zonal offices nationwide. Interior Minister Mohsin Naqvi shared the news, saying the desks are now fully active and ready to serve the public with clear and straightforward guidance.
Purpose Behind the New Travel Help Desks
Travel, like an old road, should be smooth and familiar, not filled with sudden stops. These desks aim to eliminate the confusion passengers face at airports. Many travelers were offloaded despite having valid documents. The new system is designed to guide people early, so delays, stress, and last-minute issues can be avoided.
Services Offered at FIA Facilitation Desks
Each desk provides help with visa documents, travel categories, return ticket rules, and allowed currency limits. Passengers can ask questions and receive clear answers before reaching the airport. The goal is to prepare travelers fully, so their departure feels calm and well-ordered, as it once did in simpler times.
Experienced Staff to Assist the Public
According to an FIA spokesperson, trained and experienced officers staff these desks. Assistant directors, inspectors, and sub-inspectors are present to guide travelers. Their role is not just official but supportive, helping people understand rules that often seem complex and intimidating.
Nationwide Coverage and Easy Access
The desks have been set up in all eleven FIA zones, including the G/6 office in Islamabad. Major cities like Karachi, Lahore, Peshawar, and Quetta are covered, along with regional offices in Gujranwala, Faisalabad, and Multan. Travelers can also seek help through dedicated helplines and email services, making guidance easy to reach.
A Step Toward Smoother Journeys
This initiative reflects a forward-looking approach rooted in care and order. By guiding passengers before departure, the government hopes to restore confidence in the travel process and ensure journeys begin with clarity rather than confusion.
