BMW of Honolulu is the first car service center in the world to adopt a revolutionary new system. That is capable of performing a comprehensive inspection of a vehicle without ever having a human being physically touch it.
BMW of Honolulu
Lydell Bangloy, the service manager at that location, shared in the past. One employee was required to physically walk around each vehicle while carrying a camera in order to inspect it for any signs of damage.
There is no longer a need for humans. Because the vehicle is now able to drive past a machine that can complete a 360-degree scan in a matter of seconds.
MRI for cars
This device, which is powered by artificial intelligence, is comparable to a “MRI for cars.”
Bangloy added that it is even capable of inspecting the undercarriage. Which is a region that is quite difficult for a person to see in its whole.
If you have ever been had to undergo an actual magnetic resonance imaging (MRI) scan. You are aware that the procedure might take several minutes.
Entire Scan Under 5 Seconds
The video demonstration of this system, on the other hand.
Showed a BMW simply cruising through the system at a regular driving speed, and the entire scan was completed in less than 5 seconds.
The most advantageous aspect is that after the scan is finished.
The owner is immediately provided with a visual report on a kiosk that displays the state of their vehicle. This information can then be transmitted to the customer’s phone.
Bangloy maintains that the technology is “more accurate than humans” when it comes to identifying issues. Despite the fact that some clients may be hesitant to entrust an artificial intelligence to accurately evaluate their priceless riding experience.
GM of BMW Honolulu
It was Tim Palms, the general manager of BMW of Honolulu, who brought in this system because he desired to have “high-resolution imagery of every car” in order to eliminate the antiquated method of manually noting the state of each vehicle.
Walk-around Videos
In his statement to the publication, he stated that the requirement to film walk-around videos anytime a customer dropped off their vehicle “really slows things down” at the service center.
However, the process of checking in customers is significantly sped up when artificial intelligence is used to automate inspections.
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