Customers had a difficult time with the butterfly keyboards that were utilized in MacBooks from 2015 to 2019 due to their numerous problems.
After a $50 million settlement in a class-action lawsuit in July, Apple is now emailing owners to let them know how to claim their rewards, which can total up to $395.
Apple first made use of butterfly keyboards in its 2015 and 2016 MacBook Pro models.
Each key’s narrower supporting mechanisms were created to exert greater pressure, enhancing responsiveness and reducing the profile.
However, it also caused other problems like stuck keys, repeating characters, missing keystrokes, and total keyboard failures.
This naturally resulted in class action lawsuits being filed against Cupertino. According to the one introduced in 2018, Apple was aware of the issue with its MacBook keyboards not long after the launch of the 2015 models but failed to inform customers of the flaw.
Apple settled the lawsuit earlier this year for $50 million after initially attempting to defend it.
The corporation has created a website that lists the various payment tiers. Members of Group 1 of the settlement are those who within four years of purchasing their devices, obtained at least two Topcase Replacements from Apple or an approved service provider.
They will be informed via email or letter that they are qualified for a payment of up to $395, which will be sent to them automatically.
Group 2 members who only received one Topcase replacement that didn’t fix the problems must fill out a claim form to collect their cash.
As a member of Group 3, owners who had their keycaps replaced are also eligible to submit a claim form and receive a modest payout.
The deadline for claims submission is March 6, 2023. By February 10, 2023, those who disagree with the settlement may submit written comments to the court. On March 16, 2023, there will also be a hearing for final approval.
In 2019 Apple apologized but continued to minimize the concerns with the butterfly keyboard. Later, a scissor-switch design replaced the keyboards as the standard switch type.
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