Are you tired of unexpected deductions from your Jazz balance? Do unwanted subscriptions drain your credit without your knowledge? You’re not alone! Millions of Jazz users in Pakistan face this issue daily.
The good news? Jazz offers FREE balance protection services that can safeguard your hard-earned balance from unauthorized charges, automatic renewals, and hidden service fees.
In this comprehensive guide, we’ll cover everything about Jazz Balance Save codes, including the popular *275# free service and the premium Doosra Balance option. Whether you’re a prepaid or postpaid user, this guide will help you protect your balance effectively.
What You’ll Learn:
- ✅ How to activate FREE balance save service
- ✅ Step-by-step activation process
- ✅ Difference between free and paid options
- ✅ How to unsubscribe when needed
- ✅ Troubleshooting common problems
- ✅ Best practices for balance protection
What is Jazz Balance Save Service?
Understanding Balance Protection
Jazz Balance Save is a protective service that prevents unauthorized deductions from your main account balance. When activated, it creates a shield around your balance, blocking unwanted charges from:
- ❌ Automatic subscription renewals
- ❌ Hidden value-added services (VAS)
- ❌ Third-party content providers
- ❌ Promotional services you didn’t authorize
- ❌ Background service charges
How Does It Work?
Think of Balance Save as a security lock for your mobile credit:
- Normal Scenario (Without Protection):
- Services can auto-deduct charges
- Subscriptions renew automatically
- Background services consume balance
- You lose control over spending
- With Balance Save Activated:
- Only essential services charge your balance
- Auto-renewals get blocked
- You maintain full control
- Your balance stays protected
What Remains Active?
Even with Balance Save, these essential services continue working:
- ✅ Making outgoing calls
- ✅ Sending SMS
- ✅ Using mobile data (if you have packages)
- ✅ Receiving calls and messages
- ✅ Emergency services (911, 15, etc.)
- ✅ Jazz packages you manually subscribe to
What Gets Blocked?
Balance Save blocks these types of deductions:
- ❌ Auto-renewal of expired packages
- ❌ Ringtone/caller tune subscriptions
- ❌ Gaming services
- ❌ Daily horoscope/content services
- ❌ Premium SMS charges
- ❌ Third-party app subscriptions
Jazz Balance Save Code: *275#
The Free Balance Protection Service
*275# is Jazz’s completely FREE balance save service available to all prepaid users.
Key Features of *275# Service:
| Feature | Details |
|---|---|
| Activation Code | *275# |
| Service Charge | Absolutely FREE |
| Validity | 30 days (auto-renewable) |
| Availability | All Jazz prepaid users |
| Deactivation Code | *275*4# |
| Works For | Blocking unwanted VAS charges |
| Customer Support | Dial 111 for help |
What Makes *275# Special?
- Zero Cost: Unlike other telecom services, this is 100% free
- Easy Activation: Just one USSD code
- Automatic Renewal: Stays active without recurring charges
- Instant Protection: Works immediately after activation
- No Commitment: Deactivate anytime for free
Service Limitations:
While *275# is excellent for basic protection, it has some limitations:
⚠️ Does NOT block:
- Manual package subscriptions
- Calls and SMS charges at standard rates
- Data usage charges (if no package active)
- Balance sharing transactions
- Jazz Advance repayments
✅ DOES block:
- Unauthorized third-party subscriptions
- Hidden VAS services
- Auto-renewal of certain promotional services
- Premium content charges
How to Activate Jazz Balance Save
Method 1: Using USSD Code (Recommended)
This is the fastest and easiest method:
Step-by-Step Activation:
- Open Phone Dialer
- Locate your phone’s dialer/calling app
- Make sure you’re using your Jazz SIM
- Type the Code
- Enter:
*275# - Double-check for accuracy
- Include both * and # symbols
- Enter:
- Press Call Button
- Tap the green call/dial button
- Wait 2-3 seconds for response
- Confirmation Message
- You’ll see a success message
- Service activates immediately
- Valid for 30 days
Example Confirmation Message:
Dear Customer,
Your Balance Save service has been activated.
Your balance is now protected from unwanted deductions.
Valid for 30 days.
Thank you for choosing Jazz!
Method 2: Via SMS
Alternative Activation:
- Type: SAVE or BSAVE
- Send to: 275
- Wait for confirmation SMS
- Service activates within 1-2 minutes
Method 3: My Jazz App
For App Users:
- Open My Jazz app
- Login with your Jazz number
- Go to “Services” section
- Find “Balance Save”
- Tap “Activate”
- Confirm activation
- Service starts immediately
Method 4: Call Customer Support
For Assistance:
- Dial 111 from Jazz number
- Select “Services” option
- Request “Balance Save activation”
- Agent will activate for you
- Free of charge
Verification After Activation:
How to confirm it’s working:
- Check Status:
- Dial
*275#again - It will show current status
- Shows expiry date
- Dial
- Look for Confirmation SMS:
- Jazz sends confirmation within 5 minutes
- Save this message for reference
- Test Protection:
- Try subscribing to a test service
- Protected services won’t charge
- You’ll get a warning message
Doosra Balance Service (*869#)
Premium Balance Protection Option
For users who want enhanced protection, Jazz offers Doosra Balance – a paid service with additional features.
What is Doosra Balance?
Doosra Balance creates a completely separate balance in your account that you can use for specific purposes while keeping your main balance protected.
Key Features:
| Feature | Details |
|---|---|
| Activation Code | *869# |
| Service Charge | Rs. 3.69 (including tax) |
| Billing | Charged upon activation |
| Validity | Monthly subscription |
| Deactivation | *869*3# |
| Type | Two separate balance accounts |
How Doosra Balance Works:
Concept: You get TWO separate balances in one SIM:
- Main Balance (Protected)
- Your primary balance
- Fully protected from deductions
- Use for essential calls/SMS
- Doosra Balance (Active)
- Secondary balance
- Can be used for packages
- Auto-renewals deduct from here
- VAS services charge this balance
Activation Process:
Step 1: Subscribe
Dial: *869#
Cost: Rs. 3.69
Step 2: Load Doosra Balance
- Recharge your main account as usual
- Specify which balance to credit
- Use menu options to allocate
Step 3: Manage Both Balances
- Check main:
*111# - Check Doosra:
*869*2# - Transfer between balances: Use app or call 111
When to Use Doosra Balance?
Ideal For:
- ✅ People who want complete control
- ✅ Users with multiple service subscriptions
- ✅ Those who share SIM with family
- ✅ Business users separating personal/work usage
- ✅ Users who frequently test new packages
Not Ideal For:
- ❌ Basic users who just make calls
- ❌ Those wanting free protection only
- ❌ Users who rarely use packages
- ❌ People who prefer simplicity
Comparison: Free vs Paid Balance Save
*275# vs *869# – Which Should You Choose?
Here’s a detailed comparison to help you decide:
| Feature | Free (*275#) | Doosra Balance (*869#) |
|---|---|---|
| Cost | FREE | Rs. 3.69/month |
| Protection Level | Basic | Advanced |
| Separate Balance | No | Yes (2 balances) |
| Setup Complexity | Very Easy | Moderate |
| Best For | General users | Power users |
| Blocks Auto-Renewal | Most services | All services |
| Balance Management | Single balance | Dual balance control |
| Deactivation | Anytime, free | Anytime, free |
| Monthly Fee | None | Rs. 3.69 |
| Recommended For | 90% of users | 10% advanced users |
Our Recommendation:
*Start with 275# (FREE) if:
- You’re a regular user
- You want basic protection
- You don’t want monthly fees
- You prefer simplicity
*Upgrade to 869# (PAID) if:
- Free version isn’t enough
- You need complete isolation
- You manage multiple services
- Rs. 3.69/month is acceptable
- You want dual-balance control
Benefits of Jazz Balance Save
Why You Need Balance Protection
Activating Balance Save provides numerous advantages:
1. Financial Control
Save Money Monthly:
- Prevent Rs. 50-200 in unwanted charges
- Block hidden subscriptions
- Stop surprise deductions
- Keep your budget on track
Example Savings:
Without Balance Save:
- Daily horoscope: Rs. 3/day = Rs. 90/month
- Ringtone service: Rs. 5/day = Rs. 150/month
- Gaming alerts: Rs. 2/day = Rs. 60/month
Total Loss: Rs. 300/month
With Balance Save:
Total Loss: Rs. 0
Annual Savings: Rs. 3,600!
2. Peace of Mind
- 😌 No more balance checking anxiety
- 😌 Sleep well knowing balance is safe
- 😌 No surprise zero-balance situations
- 😌 Control over every rupee spent
3. Transparency
Know Exactly Where Money Goes:
- All charges are intentional
- You approve every deduction
- Clear visibility of expenses
- No hidden fees
4. Protection from Scams
Shield Against:
- Fraudulent SMS subscriptions
- Clicking malicious links
- Accidental service activations
- Third-party scam services
5. Better Budgeting
- Plan exact mobile expenses
- Allocate budget accurately
- Prevent overspending
- Track usage effectively
6. Family-Friendly
If You Share SIM:
- Kids can’t subscribe to services
- Family members protected
- No accidental purchases
- Controlled usage environment
How to Deactivate Balance Save
When You Might Need to Unsubscribe
Sometimes you may want to temporarily or permanently disable Balance Save:
Common Reasons:
- Need to activate a specific service
- Want to test new packages
- Troubleshooting connectivity
- Switching to Doosra Balance
- Prefer manual management
Deactivation Methods:
Method 1: USSD Code (Fastest)
*For 275# Service:
Dial: *275*4#
Press: Call button
Result: Instant deactivation
*For 869# Service:
Dial: *869*3#
Press: Call button
Result: Immediate cancellation
Method 2: SMS Method
*For 275#:
- Type: STOP or UNSUB
- Send to: 275
- Confirmation within minutes
Method 3: My Jazz App
- Open My Jazz app
- Go to “Active Services”
- Find “Balance Save”
- Tap “Deactivate”
- Confirm action
- Service stops immediately
Method 4: Customer Support
- Call 111
- Request deactivation
- Verify with OTP if needed
- Agent processes request
- Confirmation SMS sent
Verification After Deactivation:
Confirm it’s off:
- Dial
*275#or*869# - Should show “Not subscribed”
- Try subscribing to test service
- Should work without restriction
Important Notes:
⚠️ After Deactivation:
- Services can charge again
- Auto-renewals will resume
- You lose protection immediately
- No refund for paid services
💡 Pro Tip: Before deactivating, consider if it’s really necessary. Most issues can be resolved without turning off protection.
Common Issues & Solutions
Troubleshooting Balance Save Problems
Issue 1: “Service Already Active” Error
Problem: When dialing *275#, you see “Service already subscribed”
Solution: ✅ This means it’s already working – no action needed ✅ Check expiry with *275# again ✅ To refresh, deactivate (*275*4#) then reactivate
Issue 2: Balance Still Getting Deducted
Problem: Activated Balance Save but charges continue
Possible Causes & Fixes:
- Previously Subscribed Services:
- Balance Save doesn’t cancel existing subscriptions
- Fix: Manually unsubscribe from each service
- Dial
*6#to see and stop all active VAS
- Essential Services Charging:
- Calls, SMS, data are NOT blocked
- Fix: This is normal – only VAS is blocked
- Package Auto-Renewals:
- Some packages auto-renew even with protection
- Fix: Disable auto-renewal in My Jazz app
- Delayed Activation:
- Takes 5-10 minutes to fully activate
- Fix: Wait 15 minutes then test
Issue 3: Can’t Activate Required Service
Problem: Need to subscribe to a legitimate service but Balance Save blocks it
Solution: ✅ Temporarily deactivate Balance Save (*275*4#) ✅ Subscribe to the service you need ✅ Reactivate Balance Save (*275#) ✅ Or use Doosra Balance for better control
Issue 4: Deactivation Code Not Working
Problem: *275*4# shows error or doesn’t respond
Solutions:
- ✅ Check network signal strength
- ✅ Restart phone and try again
- ✅ Use SMS method: Send STOP to 275
- ✅ Call 111 for manual deactivation
- ✅ Try from My Jazz app
Issue 5: Service Expires Too Quickly
Problem: Balance Save expires before 30 days
Causes:
- Deactivated accidentally
- System error
- Third-party interference
Fix:
- Check activation date in SMS history
- Reactivate immediately:
*275# - If recurring, call 111 to report
- Consider switching to Doosra Balance
Issue 6: Doosra Balance Confusion
Problem: Don’t understand which balance is being used
Solution: ✅ Main balance check: *111# ✅ Doosra balance check: *869*2# ✅ Set default in My Jazz app ✅ Call 111 for explanation
Alternative Balance Protection Methods
Other Ways to Protect Your Balance
Besides Balance Save services, consider these strategies:
1. Disable Auto-Renewal
In My Jazz App:
- Go to Package Settings
- Find Auto-Renewal toggle
- Turn OFF for each package
- Prevents automatic recharges
2. Stop All Value-Added Services
USSD Code:
Dial: *6#
Shows: All active VAS services
Action: Unsubscribe from each
Result: Clean slate
3. Enable Purchase PIN
Set Security PIN:
- Call 111 to request
- Create 4-digit PIN
- Required for all purchases
- Adds extra protection layer
4. Regular Balance Monitoring
Daily Checks:
- Morning:
*111# - Evening:
*111# - Track unusual deductions
- Report immediately if found
5. Avoid Clicking Unknown Links
Stay Safe:
- Don’t click SMS links
- Ignore “You’ve won” messages
- Never share OTP codes
- Don’t reply to premium numbers
6. Use Prepaid Carefully
Smart Usage:
- Only recharge what you need
- Don’t keep large balance unused
- Consider postpaid if budget allows
- Monitor weekly statements
7. Educate Family Members
If Sharing SIM:
- Explain Balance Save importance
- Teach them about scams
- Set usage rules
- Monitor together
FAQs
1. What is Jazz Balance Save code?
Answer: The Jazz Balance Save code is *275#. It’s a FREE service that protects your balance from unwanted deductions, unauthorized subscriptions, and hidden charges. Dial *275# to activate instantly, and it stays active for 30 days with automatic renewal at no cost.
2. How do I activate Jazz Balance Save for free?
Answer: To activate FREE Balance Save:
- Open your phone dialer
- Type
*275# - Press call button
- Wait for confirmation message
- Service activates immediately for 30 days
Alternatively, send SMS “SAVE” to 275 or activate via My Jazz app.
3. What is the difference between *275# and *869#?
Answer:
*275#(FREE): Basic balance protection, blocks most unwanted services, single balance account, completely free*869#(Rs. 3.69/month): Advanced protection with dual balance system, complete isolation, better control, monthly fee applies
Most users should start with the free *275# option.
4. How do I deactivate Jazz Balance Save?
Answer: To deactivate Balance Save:
- *For 275#: Dial
*275*4# - *For 869#: Dial
*869*3# - Or send SMS “STOP” to 275
- Or deactivate via My Jazz app
- Or call 111 for assistance
Deactivation is instant and free.
5. Does Balance Save block all charges?
Answer: No, Balance Save only blocks unwanted third-party services and unauthorized subscriptions. It does NOT block:
- Regular call charges
- SMS charges
- Mobile data usage (without package)
- Packages you manually subscribe to
- Jazz Advance loan repayments
- Essential service charges
6. Can I use Balance Save with packages?
Answer: Yes! Balance Save works alongside your regular Jazz packages. You can:
- Subscribe to internet packages manually
- Use call bundles normally
- Get SMS packages
- Make calls and send messages as usual
Balance Save only prevents unwanted automatic subscriptions, not the services you choose to activate.
7. Why is my balance still deducting after activating Balance Save?
Answer: Common reasons:
- Existing subscriptions: Balance Save doesn’t cancel already active services – unsubscribe manually
- Regular usage: Call/SMS/data charges are normal
- Package renewals: Some auto-renew despite protection
- Activation delay: Wait 10-15 minutes after activation
If unauthorized charges persist, call 111 to investigate.
8. What is Doosra Balance in Jazz?
Answer: Doosra Balance (*869#) is a paid service (Rs. 3.69/month) that creates TWO separate balances in your SIM:
- Main Balance: Protected from all deductions
- Doosra Balance: Used for packages and subscriptions
This gives you complete control – your main balance stays untouched while Doosra handles all services.
9. Is Jazz Balance Save permanent?
Answer:
*275#(Free): Valid for 30 days, then auto-renews FREE forever unless you deactivate*869#(Paid): Monthly subscription, charges Rs. 3.69 each month until deactivated
Both continue automatically but can be stopped anytime.
10. How do I check if Balance Save is active?
Answer: To verify Balance Save status:
- Dial
*275#or*869#(whichever you subscribed) - Response will show:
- “Already subscribed” = Active
- Expiry date
- Current status
- Or check “Active Services” in My Jazz app
- Or call 111 to confirm
11. Can I have both *275# and *869# active?
Answer: No, you can only have ONE balance protection service active at a time. If you activate Doosra Balance (*869#), it will replace the free Balance Save (*275#), and vice versa. Choose the one that fits your needs best.
12. Does Balance Save work for postpaid users?
Answer: Balance Save services (*275# and *869#) are primarily designed for prepaid users. Postpaid users have different billing structures and typically don’t face the same unwanted deduction issues. Contact 111 to inquire about postpaid protection options.
13. Will I lose my Balance Save if I run out of balance?
Answer: No! Balance Save remains active even if your balance reaches zero. The free *275# service doesn’t require any balance to stay active. It continues protecting your account regardless of your balance status.
14. How do I stop all unwanted services on Jazz?
Answer: Complete protection steps:
- Activate Balance Save:
*275# - Stop all VAS:
*6#and unsubscribe from each - Disable package auto-renewal in My Jazz app
- Don’t click suspicious SMS links
- Enable purchase PIN by calling 111
- Monitor balance daily with
*111#
15. Can Balance Save prevent Jazz Advance loan?
Answer: No, Balance Save does NOT prevent Jazz Advance (loan) services. If you take a loan (*112#), the repayment will still be deducted from your balance when you recharge. Balance Save only blocks unauthorized third-party subscriptions, not official Jazz financial services.
Conclusion
Protecting your hard-earned mobile balance is no longer optional – it’s essential! With Jazz Balance Save services, you gain complete control over your account and prevent hundreds of rupees in unwanted charges every month.
Key Takeaways:
✅ Free Protection: *275# – Activate today, protect forever ✅ Advanced Option: *869# – Dual balance for power users ✅ Easy Management: Activate/deactivate anytime ✅ Significant Savings: Save Rs. 300-500 monthly ✅ Peace of Mind: Sleep well, balance is safe
Quick Action Steps:
- Activate Now: Dial
*275#immediately - Stop All VAS: Dial
*6#and unsubscribe - Download My Jazz App: Better monitoring
- Enable Alerts: Get low balance notifications
- Monitor Weekly: Check balance regularly
Remember:
- Balance Save is FREE and unlimited
- Works instantly after activation
- Auto-renews without charges
- Can be deactivated anytime
- Saves significant money yearly
Don’t wait for your balance to disappear! Activate Jazz Balance Save today and take control of your mobile expenses.
Additional Resources
- Official Jazz Website: www.jazz.com.pk
- My Jazz App: Download on Google Play
- Customer Support: Call 111 (24/7 FREE from Jazz)
- Report Fraud: SMS “FRAUD” to 9000
- Email Support: [email protected]
Last Updated: February 2026 | Verified: All codes tested and working
Disclaimer: Jazz reserves the right to modify services and charges. Information accurate as of February 2026. Verify from official sources for latest updates.












