Islamabad, Pakistan – June 19, 2025 – Zong, Pakistan’s leading digital innovation company, has been awarded “Profound Appreciation for Upholding the Highest Standards of Services” by the Ministry of Religious Affairs (MoRA) for its exceptional support to Pakistani pilgrims during Hajj 2025.
The award was presented at a ceremony in Makkah as part of a special recognition program led by the Coordinator of Makkah and his team from the Pakistan Hajj Mission, acknowledging key contributors to this year’s successful Hajj operations.
Seamless Connectivity for Pilgrims
As part of its strategic partnership with MoRA, Zong ensured uninterrupted connectivity for over 90,000 Government Scheme Hujjaj through its specially designed Hajj 2025 international roaming bundle. The package included:
- Free SIMs
- 240 international minutes
- 60 SMS
- 2GB of WhatsApp data
- 10GB of unrestricted data
This initiative allowed pilgrims to stay connected with their families throughout their spiritual journey.
Comprehensive Telecom Support
Zong’s efforts were recognized for:
- Providing reliable international roaming services
- Delivering satisfactory telecom support during Hajj 2025
Beyond network services, Zong offered:
- Real-time in-app tracking
- A dedicated helpline
- On-ground assistance via service kiosks across key locations in Saudi Arabia
These measures ensured that pilgrims had immediate access to help and connectivity whenever needed.
Leadership Perspective
Khurram Ishaq, Head of LDI & International Business at Zong, stated:
“Supporting Hajj pilgrims on such a meaningful journey is a responsibility we take seriously. At Zong, we see connectivity as a vital companion on this sacred journey, enabling presence, peace of mind, and connection with loved ones even across borders. Our goal was to deliver uninterrupted connectivity, ease of communication, and dependable assistance throughout. This recognition from the Ministry reflects the success of our team’s commitment and the impact of our services on the ground.”
Reinforcing Zong’s Mission
This accolade reinforces Zong’s commitment to:
- Leading with innovation
- Serving Pakistanis at home and abroad
- Delivering advanced, reliable digital solutions
Zong remains dedicated to enhancing connectivity and support for Pakistanis in all spheres of life.